• Improving Customer Satisfaction: Monitoring Methods that Deliver Insights

Improving Customer Satisfaction: Monitoring Methods that Deliver Insights

Are you planning your organization’s first customer satisfaction research? After this instructor-led class, taught by Instructor Kathryn Korostoff, you will be prepared to start planning your project, either in-house or through an agency. Topics include goal options, monitoring strategies, and common challenges.

Per student fee includes handouts, 2 hours of class time, real-time Q&A, replay access for 60 days and completion certificate.

Click here for class agenda.

Register anytime, attend anytime. Join our virtual classroom (see date options) or watch videos for a self-paced option

Class topics, instructor, dates and times subject to change. Instructor illness, inclement weather and other unexpected events may result in rescheduling.

Are you planning your organization’s first customer satisfaction research? After this instructor-led class, taught by Instructor Kathryn Korostoff, you will be prepared to start planning your project, either in-house or through an agency. Topics include goal options, monitoring strategies, and common challenges.

Per student fee includes handouts, 2 hours of class time, real-time Q&A, replay access for 60 days and completion certificate.

Click here for class agenda.

Register anytime, attend anytime. Join our virtual classroom (see date options) or watch videos for a self-paced option

Class topics, instructor, dates and times subject to change. Instructor illness, inclement weather and other unexpected events may result in rescheduling.