Courses
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Customer Satisfaction Research: Methodology Planning & Project Management
Are you planning your organization’s first customer satisfaction research? After this instructor-led class, taught by Instructor Kathryn Korostoff, you will be prepared to start planning your project, either in-house or through an agency.
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Client Management Skills for Market Researchers All Access
In this class, Instructor Michelle Legros teaches students the client management skills you need to establish an effective researcher/client relationship, ensuring that they can work together as a team to successfully manage project risks.
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Behavioral Economics for Market Researchers All Access
Our job as market researchers is to leverage concepts such as anchoring, framing, and the power of default to help clients gain new insights. Learn important behavioral economics concepts that will improve your research designs and reports.
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